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AEROPOST

CLIENT: Aeropost
ROLE: UIUX Lead | Senior Web Designer (full-time)
YEAR: 2015-2019

Joined Aeropost as a Senior Web Designer and Email Marketing Designer before transitioning into Product Design and ultimately serving as UI/UX Lead for the company’s digital transformation. During this period, Aeropost evolved from a package forwarding and warehouse logistics company into one of Latin America’s leading cross-border e-commerce marketplaces, serving customers in more than 44 countries before Amazon established a significant regional presence.

The platform enabled customers to search for millions of products from U.S. retailers through a proprietary quote engine that automatically calculated international shipping, customs duties, taxes, and import fees, presenting final prices in the customer’s local currency. Supporting five languages, multiple currencies, and country-specific logistics, the platform required continuous iteration and close collaboration across product, engineering, merchandising, and operations teams.

As UI/UX Lead, I was responsible for designing and implementing customer-facing experiences, reusable front-end components, the new quoting app and merchandising tools that accelerated content creation while maintaining a consistent user experience across all markets.

Services

  • Product Design Leadership

  • UX/UI Design

  • Cross-Border E-Commerce

  • Responsive Web Design

  • Design Systems

  • Front-End Experience Design

  • Product Strategy & Optimization

Role & Leadership

  • Led UI/UX for the continuous evolution of Aeropost’s marketplace platform.

  • Designed and implemented the front-end architecture used by engineering and merchandising teams.

  • Built reusable UI components and templates to support weekly product releases.

  • Led cross-functional collaboration between Product, Engineering, QA, Marketing, Merchandising, and Operations.

  • Designed complex user experiences for international logistics, customs, shipping, and package management.

  • Created scalable interfaces supporting over 44 countries, multiple currencies, and five languages.

  • Mentored designers and collaborated closely with front-end developers to ensure high-quality implementation and design consistency.

Deliverables

  • End-to-end checkout experience

  • My Account ecosystem

  • Pre-order and special order workflows

  • Product search and quote experience

  • Merchandising landing pages

  • Promotional campaign components

  • Responsive front-end component library

  • Design system and UI standards

  • Email marketing templates

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